questions and answers
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
Do you offer a security deposit alternative?
es, you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
Do you offer moving truck discounts?
Yes, we offer a 10% discount through Penske when you schedule online here.
Do you offer furniture discounts?
Yes, you can rent or purchase furniture through our partnership with Cort.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
What happens if I have an urgent service request outside of office hours?
Heather Glen offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.
Where is Heather Glen Apartments located in West Chester, PA?
Heather Glen is located at 1650 W Chester Pike in West Goshen Township, with convenient access to PA Route 3, Downtown West Chester, and everyday essentials nearby.
What neighborhood is Heather Glen Apartments in, and what is it known for?
Heather Glen is in West Goshen Township, known for shopping, dining, parks, and commuter convenience and proximity to Downtown West Chester.
How far is Heather Glen Apartments from downtown West Chester?
Heather Glen is approximately minutes from downtown West Chester, making it easy to reach downtown restaurants, boutiques, and nightlife.
What major roads or highways are closest to the community?
Residents can quickly reach PA Route 3, US Route 322, and US Route 202 for convenient travel to West Chester, King of Prussia, and surrounding Chester County destinations.
What landmarks or popular destinations are nearby?
Nearby highlights include Chester County History Center, Everhart Park, and Longwood Gardens, typically within a 15-minute drive.
What parks, trails, or outdoor recreation are near Heather Glen Apartments?
Outdoor options include Stroud Preserve, Everhart Park, and Longwood Gardens, offering walking trails, green space, gardens, and outdoor recreation close to home.
What shopping and grocery stores are close to Heather Glen Apartments?
Convenient options include ACME Markets, West Goshen Shopping Center, and West Goshen Town Center, typically within minutes away.
What restaurants, coffee shops, and entertainment are nearby?
Residents enjoy local favorites like Starbucks at West Chester Pike, El Limon West Chester, and downtown West Chester restaurants, plus entertainment at Downtown West Chester nearby.
What home types and floor plans are available at Heather Glen Apartments?
Heather Glen offers two and three-bedroom apartments with two floor plan options designed for modern living.
What is the typical square footage range?
Homes range from approximately 1,003–1,500 square feet depending on the floor plan and layout.
What kitchen features are included in the homes?
Kitchens may include stainless steel appliances, granite countertops, white cabinets, and built-in microwave in select homes.
What flooring and interior finishes can residents expect?
Interiors commonly feature hardwood and carpet flooring, modern lighting, and upgraded finishes (finishes may vary by home).
Do homes include in-home laundry (washer/dryer)?
Yes. Homes offer in-home washer and dryer for resident convenience.
Do any homes include private outdoor space?
There is not private space available, but a picnic area is available on-site.
Do you offer garages, reserved parking, or private entrances?
Open air off-street parking is available.
What amenities are offered at Heather Glen Apartments?
Heather Glen’s amenities include on-site management, high-speed internet and cable access, and barbecue and picnic area designed for a modern lifestyle.
Is there a fitness center or gym on-site?
No, there is not a gym on the premises, but Anytime Fitness is just down the road on West Chester Pike.
Are there community spaces for working from home or socializing?
Yes. Community spaces include barbecue and picnic areas ideal for meetups and relaxing.
Is there a pool or outdoor recreation area?
No, however our outdoor amenities include barbecue and picnic area.
What parking options are available?
Options include off-street parking, subject to availability.
How are packages and deliveries handled?
Contact the leasing office for the latest delivery and package information.
Is the community gated or access-controlled?
Gated or controlled-access entry is not available at this property.
Is Heather Glen Apartments pet-friendly?
Yes. Heather Glen welcomes cats and dogs as part of a pet-friendly community.
What is the pet policy at Heather Glen Apartments?
The community allows a maximum of two pets per apartment with no weight limit. Breed restrictions apply, and pets must be up to date on vaccines and be spayed or neutered.
Are there pet fees, deposits, or monthly pet rent?
Yes. Pet costs include a one-time non-refundable pet fee of $350 per pet and a monthly pet rent of $40 per pet.
Are there pet-friendly places nearby (dog parks, trails, pet services)?
Nearby options may include Stroud Preserve, Everhart Park, and West Goshen Township Dog Park plus services like VCA Wellington Animal Hospital, groomers, and pet stores within a short drive.
What schools serve the Heather Glen Apartments area?
Schools include Penn Wood Elementary School, Stetson Middle School, and Bayard Rustin High School within the West Chester Area School District.
How close is Heather Glen Apartments to major employers, hospitals, or universities?
Heather Glen is convenient to destinations like West Chester University, Chester County Hospital, and QVC, typically within a short drive away.
What is the commute like from Heather Glen Apartments to West Chester University?
West Chester University is about 10 minutes from Heather Glen via Westtown Way, depending on traffic and time of day.
Is public transportation accessible near Heather Glen Apartments?
Yes. Public transit options include SEPTA buses with nearby stops at West Chester Pike and Five Points Road.
How do I schedule an in-person tour of Heather Glen Apartments?
In-person tours can be scheduled online through the property website or by contacting the leasing office at (484) 801-0334.
Do you offer virtual tours or self-guided tours?
At this time, a limited number of virtual tours are available on the website. We encourage prospective residents to schedule an in-person tour to experience the community firsthand and learn more about our available apartment homes.
What lease terms are available at Heather Glen Apartments?
Lease terms are 6-12 months and vary based on availability and community policies. Contact the leasing team to confirm current term options for your move-in timeline.
What fees should I expect (application, admin, security deposit, etc.)?
Applicants should expect standard application and leasing fees. Deposit options are available, including a security deposit alternative with a one-time fee as low as $299 if approved. Contact the leasing office for current amounts and requirements.
What utilities are residents responsible for, and what’s typically included?
Contact the leasing office for the latest utility information.
